Patient Rights and Responsibilities


  • As a patient you have the right to be registered with a doctor.
  • Be able to change your doctor quickly and easily.
  • Be offered a health check on registration or if over 75yrs
  • Receive emergency care
  • Have appropriate drugs & medication prescribed
  • Be referred to a hospital consultant when necessary and be referred for a second opinion if required.
  • Have access to health records in accordance with the law.
  • Be given detailed information about services.
  • Choose whether or not to take part in medical research or student training.
  • Receive a copy of this leaflet and receive a full and prompt reply to any complaint.
  • You can expect appropriate care from a doctor or nurse. 

In Return

  • We ask you to treat us all with courtesy and respect.
  • Keep your appointment or let us know straight away that you are unable to attend.
  • Attend for your appointment on time. Arrive 10 minutes earlier.
  • Be patient, some problems take longer than others to sort out.
  • Accept that your health is your responsibility we can help you with it but not take over.
  • Take up the offer of health checks, immunizations, cervical smears, breast screening etc.
  • Inform us of any change of address or telephone number.