Temporary changes to the Practice – from Monday 6 April 2020 

As you are aware the NHS is currently dealing with the Coronovirus pandemic and in order to help us to help you, the practice needs to make some temporary changes to continue to provide healthcare and advice when you and your family need it most.

From Monday 6 April, you will NOT be able to walk into this practice any longer.

Should you need to speak to your practice, you will need to call the practice 0121 554 1812

If you have a medical problem you will be assessed by a GP/Practice Nurse over the telephone.

If they decide you need to be examined they will make a face to face appointment for you.

The NHS is limiting Face-to-Face consultations due to Covid-19.

It is important that we all do our bit to support the NHS locally as it continues to see and treat you, your family and friends.

Home Visits

Doctor's bag

If you think you may require a home visit, please telephone 0121 554 1812 before 10:30. You will be required to tell the receptionist the reason for your request.

All requests are passed to a doctor, who may telephone you to discuss the best way of helping you. They decide whether or not a visit is appropriate based on medical need. Please bear in mind that certain examinations, tests, or procedures can only be carried out at the surgery and you may be advised to attend accordingly.

Most patients can quite safely be brought to the surgery by car/taxi. It is not harmful to take a child with a fever outside.

Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the surgery if at all possible.

Transport arrangements are the responsibility of the patient or carer.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

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