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Patient Rights and Responsibilities

As a patient you have the right to be registered with a doctor.

Be able to change your doctor quickly and easily.

Be offered a health check on registration or if over 75yrs

Receive emergency care

Have appropriate drugs & medication prescribed

Be referred to a hospital consultant when necessary and be referred for a second opinion if required.

Have access to health records in accordance with the law.

Be given detailed information about services.

Choose whether or not to take part in medical research or student training.

Receive a copy of this leaflet and receive a full and prompt reply to any complaint.

You can expect appropriate care from a doctor or nurse. 

In Return

We ask you to treat us all with courtesy and respect.

Keep your appointment or let us know straight away that you are unable to attend.

Attend for your appointment on time. Arrive 10 minutes earlier.

Be patient, some problems take longer than others to sort out.

Accept that your health is your responsibility we can help you with it but not take over.

Take up the offer of health checks, immunizations, cervical smears, breast screening etc.

Inform us of any change of address or telephone number.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website